Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors

E-Registration Terms and Conditions

I acknowledge the following:

  • Full payment required:

    My reservation is conditional on full payment of accommodation fees prior to access being granted to the hotel

  • Pre-Authorisation:

    Pre-authorisation against a valid credit/debit card or deposit of a cash bond as security against any charges relating to my reservation where required by the hotel. The pre-authorisation amount or any balance will be returned to my account within 31 days of check out, depending on my financial institution, and the balance of any cash bond will be returned on check out, following a physical inspection of the room (please allow 15 minutes for inspection).

  • Service charges:

    An 0.8% service fee will apply to all Visa, Mastercard and American Express transactions. 1.34% to WeChat and AliPay and 1.85% to Chinese Union Pay. These service fees will also apply to any items charged back to my room account (such as restaurant).

  • Food, Beverage and Room Charged items:

    Food and Beverage items and/or other charges billed to my room account can/will be settled to the credit card I provided on check in at any time during my stay, prior to check out.

  • Loss and Damage:

    I am liable for any loss or damage to property caused by me and any of my guest/s, and any other costs and expenses charged to my room accumulated or incurred by me or my guest/s. I authorise my credit card (provided at the time of check in) to be charged, or cash bond, to be attributed towards all such charges, even if not entered against my room account prior to check out. This will be equivalent to the cost required to replace the item(s), including labour cost and credit card surcharge. In the event I am unable to settle my outstanding balance (including property loss or damage fees) in full, I am aware that I will have restricted access to return to The Star and will be required to settle outstanding balance prior to any acceptance of future reservations.

  • Accompanying guests:

    Accompanying guest details and photo ID are required upon check-in for those guests to gain access to the designated hotel room as well as hotel facilities.

  • Visitors and Parties:

    Rooms are for accommodation purposes only, a strict No Party Policy applies, and I am aware of the maximum number of persons per room. All visitors must vacate the room prior to 10pm. Any disturbances to other guests will not be accepted and may result in my stay being terminated without refund. In addition to this a substantial cleaning fee may be charged.

  • No Smoking:

    All rooms at The Star are non-smoking (which includes e-cigarettes and vapes). Substantial fees will be charged if detected. Tampering with smoke and heat detectors is illegal and will result in my stay being terminated without refund.

  • Illegal activities:

    Illicit substances and/or activity is not tolerated at The Star. Reasonable suspicion and evidence of prohibited items and/or behaviours will result in immediate termination of my reservation (without refund) and will be reported to authorities.

  • Personal items:

    Guests must ensure that hotel room door is properly secure at all times. The hotel accepts no responsibility for any personal items or valuables left in my room, any items found on departure will be stored with lost property for 31 days before being passed to charity.

  • Children:

    I will not leave any child unattended in my room and/or vehicle. All persons within my group are aware that persons aged under 18 years are not permitted to enter the casino. I will not leave children or non-swimmers unsupervised at the resort pool areas.

  • Registration Privacy Statement:
    The Star Entertainment Group collects your personal information from you and/or others who act on your behalf. We may use and disclose this information for the purposes of providing you with products and services, undertaking analytics activities, as well as proceeding with your request to receive newsletters and marketing materials about promotions, events and special offers. Without your personal information, we may not be able to do so.

    Your personal information is handled in accordance with our Privacy Policy available at www.starentertainmentgroup.com.au/privacy-policy. Our Privacy Policy contains information about how you may access the personal information we hold about you and seek the correction of the information. We may disclose your information to other organisations that assist us with providing products and services, our service providers, business partners and as otherwise set out in our Privacy Policy. In some cases, this may include organisations based overseas as detailed in our Privacy Policy. Our Privacy Policy also contains information about how you may complain about a privacy breach and how we will deal with a privacy complaint.

The Star Entertainment Group Limited
ABN 85 149 629 023

Registered Office
Level 3, 159 William Street
Brisbane QLD 4000

Acknowledgement of Country

The Star recognises the continuing connection to land, sea and community of First Nations peoples and we pay our respects to Elders, past and present. We respectfully acknowledge the Traditional Owners of the land on which our properties are located, the Turrbal and Jagera people of the Brisbane region, the Yugambeh language people of the Gold Coast region, and the Gadigal people of the Eora Nation in Pyrmont.

Careers
Contact
Privacy Policy
Terms of Use
Privacy Information Request Form
Responsible Disclosure Policy
FY2024 Modern Slavery Statement

© The Star Entertainment Group 2021

Craig Dumas He/Him

Gaming Operations Manager/ Proud@TheStar Co-Lead
2024 Network Leader of the Year

Tell Us about yourself.

I joined Proud (formerly known as Spectrum) in 2017 and officially assumed the Co-Lead role in November 2021. I have been part of the company for over 21 years, serving in various capacities.

Why did you join Proud@TheStar?

My journey with Spectrum/Proud began during the marriage plebiscite, a time that placed the LGBTQI+ communities under intense scrutiny. The narrative was often harmful and derogatory, particularly from certain media and public spheres.

My involvement was driven by a deep-seated commitment to be a beacon of support and positivity for those in need. The power of visibility is profound, especially for individuals from diverse backgrounds. Witnessing allies and LGBTQI+ members who embraced their identity with openness and pride inspired me to be true to myself. In turn, I aspired to be that source of encouragement and affirmation for others, fostering an environment where authenticity is celebrated and safeguarded. 

In your opinion, what was your most significant achievement as Co-Lead of Proud@TheStar?

There are so many to list, but I have three achievements that stand out.

The first was being involved with our first-ever successful AWEI Gold Employer status. It was such a fantastic recognition of what Proud and The Star have achieved (and we smashed the previous year’s score, which made it even better).

Secondly, I was invited to help reintroduce a team member who was affirming their gender to their department. It was an absolute joy to see the collaboration from all the stakeholders and how their team welcomed them with open arms. Seeing a person’s growth and change since they affirmed has been remarkable and is the perfect story of how allowing people to be their authentic selves really does create a positive impact.

And lastly, of course, winning Network Leader of the Year and Employer of the Year at the 2024 Australian LGBTQ+ Inclusion Awards.

What does winning Network Lead of the Year mean to you?

I cried. That’s the Piscean in me. In all seriousness, though, I was really honoured to be nominated and a finalist. So, when my name was announced, I was utterly shocked! Without the dedication of the Proud team, we would never have been able to achieve what we had. Being able to co-lead a group of passionate and driven people is an absolute pleasure, and they are what fuelled me to keep going, even when it did get a little tough.

What do we do best here at the Star in terms of D&I?

We involve everybody and create a safe and inclusive work culture. Our PVP shows that we are serious about embedding D&I into our business.

What advice can you give as an outgoing Co-Lead?

Allyship is a crucial part of transforming conversations. Even for those who identify as LGBTQI+, we can still be allies for others within the community. Alarming laws and legislation have been passed in other countries that can significantly impact people’s lives. As a business, The Star is ahead of many in our industry in terms of diversity and inclusion, but there’s still a lot to do. The Trans and gender-diverse communities are starting to feel vulnerable, so let’s continue to work on making The Star a safe and inclusive place for everyone, esp., for trans and gender-diverse team members.

Craig Dumas He/Him

Gaming Operations Manager/ Proud@TheStar Co-Lead
2024 Network Leader of the Year

Tell Us about yourself.

I joined Proud (formerly known as Spectrum) in 2017 and officially assumed the Co-Lead role in November 2021. I have been part of the company for over 21 years, serving in various capacities.

Why did you join Proud@TheStar?

My journey with Spectrum/Proud began during the marriage plebiscite, a time that placed the LGBTQI+ communities under intense scrutiny. The narrative was often harmful and derogatory, particularly from certain media and public spheres.

My involvement was driven by a deep-seated commitment to be a beacon of support and positivity for those in need. The power of visibility is profound, especially for individuals from diverse backgrounds. Witnessing allies and LGBTQI+ members who embraced their identity with openness and pride inspired me to be true to myself. In turn, I aspired to be that source of encouragement and affirmation for others, fostering an environment where authenticity is celebrated and safeguarded. 

In your opinion, what was your most significant achievement as Co-Lead of Proud@TheStar?

There are so many to list, but I have three achievements that stand out.

The first was being involved with our first-ever successful AWEI Gold Employer status. It was such a fantastic recognition of what Proud and The Star have achieved (and we smashed the previous year’s score, which made it even better).

Secondly, I was invited to help reintroduce a team member who was affirming their gender to their department. It was an absolute joy to see the collaboration from all the stakeholders and how their team welcomed them with open arms. Seeing a person’s growth and change since they affirmed has been remarkable and is the perfect story of how allowing people to be their authentic selves really does create a positive impact.

And lastly, of course, winning Network Leader of the Year and Employer of the Year at the 2024 Australian LGBTQ+ Inclusion Awards.

What does winning Network Lead of the Year mean to you?

I cried. That’s the Piscean in me. In all seriousness, though, I was really honoured to be nominated and a finalist. So, when my name was announced, I was utterly shocked! Without the dedication of the Proud team, we would never have been able to achieve what we had. Being able to co-lead a group of passionate and driven people is an absolute pleasure, and they are what fuelled me to keep going, even when it did get a little tough.

What do we do best here at the Star in terms of D&I?

We involve everybody and create a safe and inclusive work culture. Our PVP shows that we are serious about embedding D&I into our business.

What advice can you give as an outgoing Co-Lead?

Allyship is a crucial part of transforming conversations. Even for those who identify as LGBTQI+, we can still be allies for others within the community. Alarming laws and legislation have been passed in other countries that can significantly impact people’s lives. As a business, The Star is ahead of many in our industry in terms of diversity and inclusion, but there’s still a lot to do. The Trans and gender-diverse communities are starting to feel vulnerable, so let’s continue to work on making The Star a safe and inclusive place for everyone, esp., for trans and gender-diverse team members.

2016 SHARE SALE FACILITIES

The Star Entertainment Group announced on 5 April 2016 share sale facilities that provided eligible small shareholders the opportunity to sell their shares without incurring any brokerage or handling costs.

Participation in the separate share sale facilities were open to eligible shareholders whose registered address was in Australia or New Zealand as at 7.00pm (Sydney time) on 29 March 2016 (Record Date) and who were:

  1. registered holders of less than a marketable parcel of shares (i.e. less than $500 worth of shares on the Record Date) (Small Holding Sale Facility); or
  2. registered holders of 5,000 or less shares (but held at least $500 worth of shares) on the Record Date (Voluntary Share Sale Facility).

On 5 April 2016, eligible shareholders were sent a letter together with a Share Retention Form (for the Small Holding Sale Facility) or a Sale Instruction Form (for the Voluntary Share Sale Facility), and Terms and Conditions for the relevant share sale facility.

Both share sale facilities closed at 5:00pm (Sydney time) on 17 May 2016 (Closing Date).

All participants who had their SGR shares sold under either the Small Holding Sale Facility or the Voluntary Share Sale Facility received the same average price of $5.51 per share, which was calculated by dividing the total proceeds from the sale of all SGR shares sold under the facilities by the total number of SGR shares sold under the facilities.

Payment of the sale proceeds were made to participating shareholders on 27 May 2016 in accordance with their payment instructions as recorded on the share register.

Small Holding Sale Facility

The Small Holding Sale Facility was conducted in accordance with The Star Entertainment Group’s Constitution and the Australian Securities Exchange Listing Rules that enables all listed companies to sell shareholdings valued at less than $500 (Unmarketable Parcel).

Based on a share price of $5.68, being the closing price of The Star Entertainment Group (SGR) shares on the Australian Securities Exchange on the Record Date, an Unmarketable Parcel was any holding of 88 shares or less.

Eligible shareholders who wished to retain their Unmarketable Parcel were required to return a Share Retention Form to the share registry by the Closing Date.

Small Holding Facility Key Dates:

  • 29 March 2016 (7pm) – Record Date
  • 5 April 2016 – Facility Opened
  • 17 May 2016 (5pm) – Facility Closed
  • 27 May 2016 – Payment of sale proceeds and mailing of payment advices

Voluntary Share Sale Facility

The Voluntary Share Sale Facility was conducted in accordance with Class Order CO 08/10 issued by the Australian Securities and Investment Commission.

Eligible shareholders who wished to sell their shares under the Voluntary Share Sale Facility were required to return a Sale Instruction Form by the Closing Date.

Voluntary Holding Facility Key Dates:

  • 29 March 2016 (7pm) – Record Date
  • 5 April 2016 – Facility Opened
  • 17 May 2016 (5pm) – Facility Closed
  • 27 May 2016 – Payment of sale proceeds and mailing of payment advices

For full details of the Small Holding Sale Facility and the Voluntary Share Sale Facility, please see the ASX Announcement dated 5 April 2016 in the News section of our website.

POST DEMERGER TAX INFORMATION

The demerger of The Star Entertainment Group (formerly known as Echo Entertainment Group Limited) from Tabcorp Holdings Limited (Tabcorp) was implemented on 15 June 2011 by way of Scheme of Arrangement pursuant to the Tabcorp Scheme Booklet dated 15 April 2011 (Demerger).

As part of the Demerger, Tabcorp sought a ruling from the Australian Taxation Office on the taxation implications for shareholders. On 29 June 2011, the Australian Taxation Office issued Class Ruling CR 2011/66, in accordance with the application made by Tabcorp. A copy of the Class Ruling CR 2011/66 can be viewed here.

A Tax Calculator is provided below to assist shareholders in calculating the Australian capital gains tax cost base allocation for Tabcorp shares and The Star Entertainment Group shares. The Tax Calculator is a general guide only and does not constitute tax advice. Shareholders should seek advice from an appropriate professional adviser on the tax implications of the Demerger based on their own individual circumstances.

Click here to download the Tax Calculator
Click here to access information on the Australian Taxation Office website